Help Center
How can we help?
Find answers to common questions, or reach out to our team directly.
Frequently Asked Questions
How long does it take to deliver my order?
BillPro and InvoiceX are delivered within 3–5 business days. Custom websites typically take 7–14 business days depending on complexity. You'll receive updates via email throughout the process.
Can I request changes after delivery?
Yes. Each product includes a set number of revision rounds (specified on the product page). Additional revisions are available at ₹999 per round.
What payment methods do you accept?
We accept UPI, credit/debit cards, netbanking, and EMI via Razorpay (India). International payments are supported via Stripe.
Is my payment secure?
Yes. All payments are processed by Razorpay and Stripe — both PCI-DSS compliant gateways. We never store your card details on our servers.
Can I get a refund?
Full refunds are available within 48 hours of payment if work hasn't started. Partial refunds apply for work in progress. See our Refund Policy for full details.
Do I own the source code?
Yes. Upon full payment, you receive complete ownership of all delivered code and assets.
How do I track my order?
Log in to your dashboard to view real-time status updates for all your orders. You'll also receive email notifications at each stage.
What if I need something custom not listed on your products page?
Select "Custom / Enterprise Quote" when placing your order and describe your requirements. We'll send you a tailored quote within 24 hours.
Still need help?
Average response time: under 2 hours on business days.